FAQ'S

THE COCKTAILS

WHICH COCKTAILS ARE IN THE RANGE?

Our current range includes: Bloody Mary; Bramble; Cosmopolitan Espresso Martini, Hemingway Daiquiri, Knickerbocker, Margarita, Negroni, Long Island Iced Tea, Original Rum Punch, Old Fashioned and Mojito

HOW BIG ARE THE BOTTLES?
Each bottle is 240ml. Most bars will serve cocktails in around 120ml measures so our bottles are designed specifically to give two people a proper sized, bar standard drink.
HOW DO I KNOW WHAT'S IN EACH COCKTAIL?
Each bottle label clearly shows the cocktail name then a list of ingredients below it.
DO I NEED TO MIX THEM WHEN THEY ARRIVE?
No. Our cocktails are all pre mixed so you just need to chill them in the fridge then

‘shake awake’ when you’re ready to pour.

ORDERING

HOW CAN I PLACE AN ORDER?

The best way to order is by using the SHOP section of our website. If you have an enquiry for multiple orders (over 6 different addresses) please email us at info@barbuoy.co.uk

IS THERE A MINIMUM ORDER QUANTITY?
Our minimum order quantity is two bottles. Each bottle contains two servings so you’ll end up with four drinks as a minimum.
CAN I SEND A GIFT MESSAGE?

Yes.  As you go through the order process there is an option to select a gift card and add a gift message before you check out.

I LIVE LOCALLY IN DEVON, DO I HAVE TO PAY FOR DELIVERY?

All orders include free delivery however, local orders (EX8, EX9 and EX3) will be delivered by Bar Buoy staff so received a further 15% discount. Just use the code LOCALBUOY at the online checkout.

WHO CAN ORDER?
Only persons over 18 years of age can place an order. All orders must be sent to a residential or business address not a public place.

DELIVERY

HOW MUCH IS DELIVERY?
Delivery is FREE for all orders!
HOW WILL MY ORDER BE DELIVERED?

Orders are delivered using Royal Mail or DHL. The bottles are packaged safely and securely in protective wrapping and secure cardboard boxes all of which is environmentally friendly.

SIGNED FOR / PROOF OF AGE
Orders will be sent by means of a ‘signed delivery’ where the person signing must be able to prove their age.
WHEN WILL MY ORDER ARRIVE?

Orders are dispatched within one day of being received (Mon – Fri) and any orders placed over the weekend will be processed on the next working day. Once dispatched orders should arrive within 24 hours.

CAN I CHOOSE A SPECIFIC DATE FOR MY ORDER TO ARRIVE?

During the order process you will be asked if you would like your order to arrive on a speicifc date.  We will do our best to accommodate your date.

I LIVE LOCALLY (EX8, EX9 or EX3), HOW AND WHEN WILL MY ORDER BE DELIVERED?

Woohoo, firstly you qualify for 15% discount! Just use the code LOCALBUOY at the online checkout. Your order will then be delivered either on foot or by electric vehicle.

CAN I SHIP TO MULTIPLE ADDRESSES?

The best way to do this is to place separate orders. If you set up an account then your details will be saved making repeat orders even quicker.  

THE CONTENTS OF MY DELIVERY IS DAMAGED. WHAT SHOULD I DO?
We have selected our packaging very carefully and sent multiply test boxes before we launched. However, very occasionally breakages can still occur during transit. If this happens, please contact us immediately at orders@barbuoy.co.uk and we will put things right again.
DO YOU SHIP TO NI, ROI AND THE HIGHLANDS?

Please contact us at orders@barbuoy.co.uk if you have an enquiry for these destinations.

DO YOU SHIP INTERNATIONALLY?
Unfortunately we can’t ship alcohol overseas.

STORING AND SERVING

HOW SHOULD I STORE MY COCKTAILS?

Upon delivery, drinks should be put straight into the fridge where they will keep for up to seven days. Alternatively freeze upright and consume within three months. Defrost thoroughly (in a fridge) before drinking.

HOW SHOULD I SERVE MY COCKTAILS?
When you’re ready to pour, each cocktail should be shaken awake. The bottle label on each drink will give a recommendation for the glass type and garnish to be used.

CORPORATE AND TRADE

I'D LIKE TO SEND COCKTAILS TO ALL MY CORPORATE CUSTOMERS, IS THIS POSSIBLE?

Yes, absolutely. We can send multiple boxes on your behalf, include a gift message with your own branding and also invoice your business directly. Please get in touch at info@barbuoy.co.uk to discuss your requirements.

I AM PLANNING AN EVENT, CAN YOU SUPPLY A LARGE VOLUME OF BOTTLED COCKTAILS FOR IT?

Yes. Our background is in organising, running and supplying large scale events (think Olympics!) so we can easily create and deliver a bespoke order.  We can also supply large 750ml trade bottles.  Please get in touch at info@barbuoy.co.uk with the event details.

CONTACT US

Enquiries: info@barbuoy.co.uk

Customer Service: orders@barbuoy.co.uk

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